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WATCH OUT!

High risk products and
suspicious behaviour
in your store

Co-funded by the
Prevention of and Fight
against crime programme
of the European Union

Approx. 15 minutes
Registration
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Goals e-learning
High risk products that can be misused to build explosives.
Goal of this e-learning is to gain awareness.
Know which high risk products you sell
Recognise unusual behaviour
Know what to do in suspicious situations
Where do you work? Choose a sector below
Hardware Store
Drugstore or Pharmacy
Hobby Shop
Garden Centre or Agricultural Supplier
Supermarket
Other
Hardware Store
Hardware Store
Do you know which high risk products your store sells?
If you are still unsure, ask your manager.
Your role
In suspicious situations, alert the national contact point without delay.
1
High risk product? Watch out.
2
Is the customer's behaviour suspicious?
3
If suspicious, take action.
in-depth knowledge
Gain more insights by clicking on these steps.
1
High risk product? Watch out.
2
Is the customer's behaviour suspicious?
3
If suspicious, take action.
You've gone through all the information. Go to the test to complete this e-learning.
If needed, revisit parts of the e-learning and do the test when you are ready.
If needed, revisit parts of the e-learning and do the test when you are ready.
1
High risk product? Watch out.
Determine whether high risk products are involved.
Know which high risk products you sell.
Familiarise with its uses and possible alternatives.
Hardware Store
Hardware Store
2
Is the Customer's behaviour suspicious?
Indicators of suspicious behaviour are when the customer:
2
Is the customer's behaviour suspicions?
Ask questions to check your suspicions.
Questions about:
Purpose of the product
The use of the product
Possible alternatives
3
If suspicious. Take Action.
When a situation is suspicious, you are obliged to report this without delay.
Gather as much information as possible.
General characterisation
Customer specifics
Means of transport
Purchase details
Which of these products do you sell?
Choose at least one product. You are able to choose several products.
Hydrogen peroxide bleach or disinfectant
Drain cleaner based on sulphuric acid
Fertiliser
Acetone
Acetone nail polish remover
Contact lens solution based on hydrogen peroxide
Model racing fuel with nitromethane
Hexamine fuel tablets
Sulphuric acid
Where this product is intended for?
What is expected of you?
6
out of 9
Menu
Pick a scene
Start
 
Introduction
 
Goals
 
Branche selection
 
Your Role
 
Introduction interactive videos
 
Interactive videos
 
in-depth knowledge
 
Test
 
Finish
 
Start
 
Introduction interactive videos
 
Introduction
 
Interactive videos
 
Goals
 
In-Depth Knowledge
 
Branche selection
 
Test
 
Your role
 
Finish